Clients at Tavex can purchase gold and silver products either by placing an order through our online shop, or by visiting one of our offices where the desired products can be purchased over the counter. Take into consideration that the client, the payer and the recipient must be the same person. This applies both to purchases in our online shop and in our offices.
Paying an Online Order
Tavex accepts bank wire transfers and debit/credit card for online purchases.
A. Invoice: Once you have placed an order through the online shop, an advanced invoice containing the payment details will be sent automatically to the email address that you provided during the checkout process. When making the payment, the funds should be sent to the following bank account:
Bankens adress: Liivalaia 8, 15040 Tallinn, Estland
Kontonummer IBAN: EE23 2200 2210 2672 4107
Typ av betalning: Utlandsbetalning
Överföringstid: 2-3 bankdagar
Mottagare: Tavex AB
Mottagarens adress: Smålandsgatan 9, 111 46 Stockholm
When making the bank transfer, always refer to the order number.
Clearing of the funds: The clearing of your payment may take 1-2 business days depending on who you bank with.
B. Debit/Credit Card (no fee)
Paying Over the Counter
For purchases over the counter, Tavex accepts cash, foreign currency and debit/credit cards.
A. Foreign currency: Tavex accepts foreign currency as a payment option; however, we are required to exchange the foreign cash into Swedish kronor upon purchase – we offer a preferable exchange rate when you buy gold or silver. Please contact us on 08-678 20 30 or by email at for more information regarding this service.
B. Debit/credit card: We accept Visa, Mastercard and Maestro debit/credit cards. There is no fee on debit cards, however, please note that a surcharge of 1.5 % is added to the total value purchased if you pay with a credit card. If you pay with a bussiness card or a card issued by a non-Swedish bank the added fee is 2%. We do not accept American Express and Diners cards. For purchases over SEK 10,000, we are required to ask you for a valid identification document to verify that you are the rightful cardholder.
Anti-money laundering regulations
For large or frequent transactions, we are required by Swedish law to ask for a copy of a valid ID and documentation regarding the origin of the funds.