Payments

Clients at Tavex can purchase gold and silver products either by placing an order through our online shop, or by visiting one of our offices where the desired products can be purchased over the counter. Take into consideration that the client, the payer and the recipient must be the same person. This applies both to purchases in our online shop and in our offices.

Paying an Online Order

Tavex accepts bank wire transfers and debit/credit card for online purchases.

A. Invoice: Once you have placed an order through the online shop, a pro forma invoice containing the payment details will be sent automatically to the email address that you provided during the checkout process. If the receiving currency is not SEK you need to contact us for the rates and account information to make the payment.

Clearing of the funds: The clearing of your payment may take 1-2 business days depending on who you bank with.

B. Debit Card (no fee)

OBS! We do not accept credit cards, corporate cards or foreign cards online.

Paying Over the Counter

For purchases over the counter, Tavex accepts cash, foreign currency and debit cards.

A. Foreign currency: Tavex accepts foreign currency as a payment option; however, we are required to exchange the foreign cash into Swedish kronor upon purchase – we offer a preferable exchange rate when you buy gold or silver. Please contact us on 08-678 20 30 or by email at tavex@tavex.se for more information regarding this service.

B. Debit card: We accept Visa, Mastercard and Maestro debit cards. There is no fee on debit cards. We do not accept American Express and Diners cards. For purchases over SEK 10,000, we are required to ask you for a valid identification document to verify that you are the rightful cardholder.

OBS! We do not accept credit cards, business cards or foreign cards over the counter.

Anti-money laundering regulations

For large or frequent transactions, we are required by Swedish law to ask for a copy of a valid ID and documentation regarding the origin of the funds.

Brite is a Swedish-licensed payment provider connected to more than 3,800 banks across Europe. Brite processes transactions from customer to merchant and back again quickly, reliably, and securely.

How does it work?

No cards, apps, or sign-ups. Follow these four simple steps to pay with Brite:
1) Select your bank and log in with your usual method
2) Choose the account you would like to pay with
3) Follow the instructions to authorise the payment
4) Done!