To place an online order, just follow these six easy steps:
1. Choose your Products
Find the desired products under our product category list (Gold Bars | Gold Coins | Silver Bars | Silver Coins) and add them to your shopping cart by clicking the “Add to Cart” button.
2. Check your Cart
The shopping cart provides you with an overview of the total value of your order and enables you to easily add to or take away the products you have previously chosen. Once you feel ready to finalise your order, just click the “Checkout” button that is visible at the bottom right of your shopping cart window.
In the checkout window, we ask you to select a delivery option (self pick-up or insured mail), and to fill in the required personal information either as a member or as a guest. Review that you have filled in all the details correctly and thereafter click the “Order” button that is visible at the bottom right of your checkout window.
Your order is now placed and an invoice containing the payment details and the instructions on how to transfer the funds is automatically sent to the email address you provided during the checkout.
5. Make Payment
The clearing of your funds may take 1-2 business days depending on your bank. We will always notify you by email when we have received your payment. Click here to read more about our payment options.
6. Take Delivery of your Products
Depending on the delivery option you selected during checkout, the products are delivered to you by insured mail, or will be waiting for you to personally pick them up at our office. Click here to read more about delivery.
Just walk into one of our five offices in Stockholm and buy over the counter. Click here to see our opening hours. For purchases over the counter, Tavex accepts cash and foreign currency.
Investment gold has been sold without VAT since 1 January 2000 within the EU. Investment silver coins & bars carry 25% VAT in Sweden.
No, in normal cases we only sell products we have in stock. You as a customer can therefore count on the gold you ordered being available for delivery or have already been purchased from our suppliers and can be sent in the near future.
Tavex is also a wholesaler of precious metals to other retailers. Every contract is tailored to the individual client. If you are a company that is interested in working as a reseller of Tavex’s products, please call us on +46 08-758 23 30 or by email at firstname.lastname@example.org.
We offer volume discounts on gold and silver purchases, which are displayed under each product description. For orders that exceed EUR 300,000 please contact us on 08-678 20 30 or by email at email@example.com to discuss even better prices.
Tavex is part of the Tavex Group which operates in eight countries (Sweden, Denmark, Norway, Finland, Poland, Bulgaria, Estonia and Latvia). The Group is Northern Europe’s largest dealer of precious metals and thus handles vast amounts of products. In addition, we are partners with well-known companies such as Valcambi, PAMP, the Perth Mint, the Austrian Mint and China Great Wall Coins Investments from whom we obtain our products. Therefore, we are able to offer extremely competitive prices.
We send all our products within the EU. Please call us on +46 08-758 23 30 or by email at firstname.lastname@example.org for more information.
It is not possible to order on your own products with the stock status “arrival unknown” in the online shop. We recommend you call us on +46 08-758 23 30 or by email at email@example.com about a possible order.
The order will automatically be cancelled if payment is not made within one hour of placing the order. If you want to cancel your order, please call us on +46 8 678 20 30 or by email at firstname.lastname@example.org.
The client, the payer and the recipient must be the same person, whether you pay by bank transfer or debit card.
Tavex currently only accepts prepayments.
Every invoice has a unique sum and therefore we do not usually have any problems matching your payment with your order. But we recommend that you inform us if this problem occurs on +46 08-758 23 30 or by email at email@example.com.
The spot is the current market-clearing price of gold or silver that is set by factors of supply and demand in the global financial markets. The spot price refers to 1 troy ounce of .999 fine gold or silver.
The bid (or buy as a layman’s term) is the price at which market participants, such as Tavex, are ready to buy gold or silver at any given time.
The ask (or sell as a layman’s term) is the price at which market participants, such as Tavex, are ready to sell gold or silver at any given time.
The spread is the difference between the ask and the bid price. For example, if the bid for a 1 ounce Gold Philharmonic is €1000 and the ask price is €1040 then the “bid-ask spread” is €40. A low bid-ask spread is often a good indicator of high liquidity. Products with high liquidity, such as the Gold Philharmonic coin, will have a lower bid-ask spread compared to other less well-known gold coins, which means that you, as an investor, will save money when trading in and out of your investment.
Every product that Tavex sells comes with a premium. A premium is added to cover the cost of the fabrication and distribution of the item. The premium is calculated by taking the price of a product minus the spot price of the metal. For example, if the current spot price of gold is €1020, and if Tavex sells a 1 ounce Gold Philharmonic for €1070 then the premium is €50.
Although the weight of gold and silver is sometimes quoted in kilograms or grams, the official weight measurement to gauge the mass of precious metals is the troy ounce. One troy ounce (oz) equals 31.1034768 grams. Note that a troy ounce is not the same as an avoirdupois ounce (more commonly known as the kitchen ounce) which equals approximately 28.34 grams.
The purity of gold and silver is measured in millesimal fineness, which denotes the purity of the metal in parts per thousand. For example, the PAMP 100 gram gold bar contains a gold fineness of 999.9, which means that the bar is 99.99% pure gold. Another example, the $20 Double Eagle with a gross weight of 33.43624 grams contains a gold fineness of 900, which denotes a gold purity of 90% or 33.43 x 0.9 = 30.092 grams of pure gold.
In addition to fineness, the traditional purity measurement of gold is the karat (K). The highest karat rating is 24 and this equals or is greater than 99.9% pure gold. Gold jewellery in Europe most often contains a gold purity of 14 and 18 karats, which equals 14/24 = 58.3% and 18/24 = 75% pure gold respectively.